Recently I spoke with a young associate attorney in which I attempted to discuss a strategy for the ”follow up” interview, as his initial screening meeting with a top tier law firm had gone well. Sensing some resistance on his part, I realized that the attorney wasn’t very interested in my advice. In fact, at this point in the process, he clearly felt my duties were over. Feeling a bit confused, I asked what he felt my role in our relationship should be, to which he replied honestly – “I figured you just set up the appointments.”
I had mistakenly assumed that this attorney understood the diversity of my role in the placement process when we started working together. I now realize that he may not be the only attorney who gets barraged by cold calls and emails from recruiters, only to occasionally wonder, “What do these people do other than send my resume to the firm or company and set up an interview appointment?” I’d like to answer that question so that you may be aware of some of the advantages and benefits that a good recruiter can provide to you.
1. It’s Not All About The Money: First, it’s important to point out that a common misconception is that legal recruiters have a singular interest – getting a candidate to move to a new job – enabling the recruiter to earn a commission. Obviously commissions are very important to recruiters – it’s how we earn our living. What you may not realize is that law firms or corporate legal departments require a “candidate guarantee”; if a candidate is placed at a firm or corporation, then is subsequently fired or if they quit, the recruiter is required to refund all or a portion of the commission (depending on how long the candidate has been in the position). Because of this, recruiters must honestly appraise whether he/she believes that a candidate and a firm will likely be a good marriage. If not, it’s in the recruiter’s best interest not to attempt to make the placement.
To be a good legal recruiter, one needs comprehensive overall knowledge about the legal marketplace. If a recruiter is unable to answer your questions about a prospective firm or job opening – or seems uninterested in getting the information you are seeking – that’s a red flag.
2. Integrity, Trust, Responsiveness: As in any relationship, it’s important that you believe your recruiter (1) is honest, (2) respects your need for confidentiality, and (3) has excellent follow through. Do they respond to you quickly and efficiently? Do they keep you informed? At Rifkin Consulting, we strive to touch base with candidates with whom we are actively working at least once a week – even if only to check in when there aren’t any new developments. The worst feeling for a candidate is wondering if a recruiter is making any efforts on his/her behalf, or if perhaps they have some knowledge of a situation that they aren’t taking the time to share with you.
3. Inside Knowledge: A good recruiter will not only know about a new position, but often he/she will know why the position is open. Did the firm just hire a new partner who is bringing business with them? Did an associate leave – and if so, were they fired or did they resign to take another position? Did the firm recently get some new clients, which means they plan to be busier? What is the firm’s history with regard to personnel turnover? Is the position a recent development or has it been sitting on the firm’s website for months, and how serious is the firm about filling it?
4. Good Recruiters Know What the Client Wants: When a candidate agrees to allow a recruiter to submit them to a firm, the recruiter should know what materials each firm requires with a submission. Some firms insist on seeing both a law school and an undergraduate transcript. Other firms require a writing sample be submitted along with the resume and transcript.
5. There is No Second Chance to Make a First Impression: The best recruiters know what a good resume looks like, and they know how to advise the candidate to improve their existing resume. Often a candidate may not have updated their resume for several years and a practiced professional eye can be very helpful. Knowing what to include on a resume – or what to omit – can determine whether you get an interview.
6. What’s in Your Cover Letter? A good recruiter will also include a cover letter with the materials that amplify and add context to the resume. The cover letter will effectively promote the candidate’s qualifications and explain why the candidate is interested in the position, and the circumstances behind any professional moves the candidate has made. Sometimes a recruiter may have a special relationship with someone at the firm other than the firm’s Recruiting Manager, i.e., a partner, and may decide to copy this person on the submission when it’s made. Recruiters often know ways to push a candidate’s submission to a higher level in order for it to get more attention within a firm.
7. Interviewing Expertise: Once an interview is set, a good recruiter should freely offer their candidates tips on interviewing. In an interview setting, the candidate is usually at a disadvantage because the people with whom they interview usually have had much more experience with the interview process. A little coaching – or a few simple reminders about common interview questions – can be very helpful.
8. Once the interview has taken place, smart recruiters will ask the candidate to debrief with them. They should be sensitive to anything they learn that might require a follow-up call for clarification to the firm’s Recruiting Manager. It is usually easier for the recruiter to get worthwhile follow up information than a candidate. The recruiter deals with Recruiting Managers frequently and should have an established rapport.
9. Is Your Reference a Benefit or Detriment to You? Other areas in which a good recruiter can be helpful to a candidate include determining the best time for the candidate to make contact with someone they may know in the firm for a recommendation. Sometimes there can be a downside to this and it’s good to discuss the pros and cons in advance.
10. Interview Scheduling: Not to be overlooked, but scheduling the interview appointments is an important part of a recruiter’s job, as is making sure the candidate is supplied in advance with the names of the attorneys with whom he/she will be meeting. Having a chance to familiarize themselves with the interviewee’s web site bios can be very helpful prior to an interview. Importantly, if you are working with a good recruiter, you have the benefit of having a manager who facilitates this process so that you can continue to do your job with little or no interruption.
11. You Have An Offer – Now What? When an offer is extended, the legal recruiter should provide a good sounding board, discussing the terms of the offer, how it compares to the marketplace, and calculating the possibility of a counter-offer. As in any transaction, an agent or representative can be very useful in helping to achieve the candidate’s goal. A third party (the recruiter) is in a better position to negotiate and get answers to questions that a candidate may find uncomfortable to do on his/her own.
Accepting an offer is just one part of the placement process. A savvy recruiter can guide you through the important stage of the conflicts process, references check, and giving notice to your firm. The latter can be particularly sensitive, and proper preparation can make the difference between having a difficult experience or a smooth and civil transition.
12. After the Dust Settles: After a placement is completed, a smart recruiter will stay in contact with the candidate to offer advice, particularly should a problem develop that could jeopardize the candidate’s future with the firm. Your recruiter can serve as a sounding board and communicator with your employer and can be very useful for dealing with minor issues before they become real problems.
This is just a short list, and it by no means covers every possible aspect of the attorney/recruiter relationship. Most candidates will not need all of our services, and others may need assistance that is not included here. Every legal recruiter/candidate relationship is different. However, one thing that a good recruiter is not…is merely an appointment setter!
By Dan Witt
Senior Recruiter, Rifkin Consulting
dan@rifkinconsulting.com
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Rifkin Consulting works with clients who want to hire top attorneys, and applicants seeking to work for the best law firms and companies. Counseling services for firm clients include areas such as attorney retention, compensation analysis and the current legal market to help them maintain their goals and remain competitive.
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www.rifkinconsulting.com